Key Sales and Technology Partners
Empathica Asia Pacific
In the Asia Pacific region, Empathica’s offer is managed by an experienced marketing team based in New Zealand to maximise Pacific Time Zone support.
The team works with a range of leading retail brands across the Asia Pacific region, to help drive their profitability by enabling them to measure, manage and improve the quality of each customer experience. All team members have extensive marketing and retail sales backgrounds, and have previously held senior positions within New Zealand, Australia, US, Canada & Asia.
Straight Shooter is immensely proud to be the exclusive Empathica licensee for the Asia Pacific region. The team are fully trained on Empathica’s systems and programmes, and are supported 24/7 by Empathica Inc. Straight Shooter Ltd is a marketing consultancy company specializing in Brand Experience Management, Business Strategy and Brand Development.
Phone: +64 27 295 2821
Director New Business Development
Phone: +64 27 442 2479
QlikView – BI for the Business User
QlikTech (NASDAQ: QLIK) is a leader in Business Discovery – user-driven Business Intelligence (BI). QlikTech’s powerful, accessible Business Discovery solution bridges the gap between traditional business intelligence solutions and standalone office productivity applications. Its QlikView Business Discovery platform enables intuitive user-driven analysis that can be implemented in days or weeks rather than months, years, or not at all. The in-memory associative search technology it pioneered allows users to explore information freely rather than being confined to a predefined path of questions. QlikView Business Discovery works with existing BI applications and adds new capabilities: insight for everyone, zero-wait analysis, mobility, an app–like model, remixability and reassembly, and a social and collaborative experience. Headquartered in Radnor, Pennsylvania, QlikTech has offices around the world serving more than 21,000 customers in over 100 countries.
For more information on QlikView visit www.qlikview.com.
Customer Service Profiles (CSP)
Know Your Customers, Improve Your Service
Customer Service Profiles (CSP) is a premier provider of Voice of the Customer research and Market research solutions. CSP is a full-service research organization with over 25 years of experience helping clients gain knowledge from customer surveys that provide actionable analysis to ultimately improve the customer experience. CSP provides innovative research solutions that are tailored to the unique objectives of each client.
The company offers multiple methodologies within their many products and services; and what differentiates CSP from the competition is the consultation they provide to help clients understand how to take action on their research results. CSP’s mission with every client is to provide a clear roadmap to service quality excellence that will produce improved customer service, increase customer loyalty, and promote customer advocacy.
For more information on CSP visit www.csp.com. To connect with CSP, contact John Berigan, Executive Vice President ator 800.841.7954, ext. 101.
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