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Empathica Mission Statement

We Believe that Everyone Deserves to Love Where they Work, Shop and Dine
Empathica empowers employees and customers of leading brands to create places they love; turning transactions into great experiences, employees into owners and customers into advocates.

About Empathica

Empathica provides Customer Experience Management programs to more than 200 of the world’s leading brands, ranging from multi-unit retailers, to banks and restaurants. Its rich analysis of survey data using state-of-the-art surveying and dashboard reporting software allows for performance-improvement solutions, evidence-based marketing insights, and customer experience management consulting.

Annually, Empathica’s 30 million customer surveys in 25 languages reach more than 70,000 locations. A privately-held organization, Empathica is headquartered in Mississauga, Ontario, Canada, has an office in Birmingham, England, and U.S. executive consultants in New York, Chicago, Los Angeles, Atlanta, and Bozeman, Montana.


Interested in providing valuable and meaningful client experiences?
Become a part of our extraordinary team.

Please submit your resume to. We are continually looking for bright, energetic and talented individuals to fill positions.