Consumer Behavior Reports

The Empathica Consumer Insights Panel serves as an authoritative voice on economic indicators; the retail, financial services and restaurant industries; consumer shopping intentions and customer satisfaction as reported by thousands of consumers in the U.S. and Canada.

Results from Empathica’s Consumer Insights are published on a quarterly basis. The results are based on outbound Internet surveys with Empathica’s growing Insights Panel, derived from more than 30 million consumer surveys per year. Results have been weighted to reflect latest Census distributions in the U.S. and in Canada, including Region, Gender, Age and Income.

Wave 1 2011 Key Trends

Grocery Report - Infographics

 

 

 

 

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 2010 Year in Review

2010 Year in Review - Full Report

 

 

 

 

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Wave 3 2010 Key Trends

Retail - Infographics

 

 

 

 

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Wave 2 2010 Key Trends

Financial Services - Infographics

 

 

 

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Wave 1 2010 Key Trends

Food Services - Infographics

 

 

 

 

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