Our history.

 

It all began at a dining room table in 2001. Four passionate people, lots of coffee, and a vision - to automate the measurement and management of customer loyalty and thereby prevent customer defection.

In other words, help businesses build an intimate relationship with their most important stakeholder – the customer.

 

Since that fateful night, empathica began and we have seen some rapid and tremendous growth. From a humble start-up to an enviable 75-client roster to date, we have helped some of the world’s leading retail brands, such as Brinker, Citibank, Food Lion and Boots improve the quality of each and every one of their customers’ experiences.

The result? Improved profitability and overall customer satisfaction.

Want to learn more about what empathica can do for you?

Contact us at 1-888-633-1633 or info@empathica.com