Empathica Named Social Media Analytics Top Innovator by DataWeek 2013 Awards

DataWeek Award_Social_Media_AnalyticsEmpathica recognized for its 3rd Party Feedback and Text Analytics solution, enabling location managers to tap into social media feedback fr… read more »

STUDY: In-N-Out Burger, Five Guys and Whataburger Reign As Top U.S. Burger Chains In Satisfying Customers

Empathica_QSR_Benchmark_Study_2013America's Favorite Burger BrandsDespite industry leadership in sales volume, Empathica’s QSR Benchmark Study reveals low customer satisfaction scores for “Big 3” … read more »

Empathica Granted Patent For GoRecommendTM Social Media Advocacy Solution

GoRecommendTM identifies and mobilizes brand advocates, amplifying online recommendations to deliver tangible business results for the w… read more »

STUDY: Burger Chains Dominate In Quick Service Restaurant Industry


Empathica’s QSR Benchmark Study finds gender and age patterns that indicate
market opportunities for burger and other quick service resta… read more »

Empathica Partnership Helps Halfords Autocentres Shape Business Around Real Customer Feedback

Halfords Autocentre Splash PageBirmingham, UK — 5th August 2013 — Leading independent garage chain Halfords Autocentres announced today that it has seen its custom… read more »

Empathica Appoints John Bodolai as SVP of Sales, North America

Bodolai brings more than a decade of software sales and marketing experience to the leading Social Customer Experience Management provider

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