Empathica in the News
Recent Articles
Infographic: U.S. Consumer Usage of Social Media to Make Shopping Decisions
September 20, 2012 | Retail Online Integration
How Multi-Unit Retailers Can Improve Feedback Opportunities for Local Managers
September 18, 2012 | Chain Store Age
Top Tips From the Most Engaged Workplaces
September 17, 2012 | HRM Online
Mobile Shopping Behaviors Still A Moving Target This Holiday
September 5, 2012 | MediaPost Blogs
Five Things the Public Sector Can Learn From the Retail Industry About Service
August 31, 2012 | PublicService.co.uk
How To Get Customers To Do Your Marketing
August 29, 2012 | The Peach Report - UK
The New Word of Mouth
August 23, 2012 | Marketing Week - UK
Retail Franchises Are Roaring, Says New Franchise Direct Report
August 21, 2012 | Franchise Direct
Halfords Auto Driving Customer Experience with Feedback Program
August 8, 2012 | Retail Customer Experience
Hotel Chocolat Signs Up for Customer Insight from Empathica
August 4, 2012 | The Grocer
In-Store Shopping Motivates Digital Interactions
July 20, 2012 | Website Magazine
Empathica: Few Shoppers Believe Their Feedback Has An Impact
July 19, 2012 | BizReport.com
8pc Consumers Want to Engage Retail Brands Via Mobile: Study
July 19, 2012 | Luxury Dail
More Smartphone Owners Search Prices, Reviews in Store
July 19, 2012 | Tire Review
Why Apparel E-tailers Embrace Brick and Mortar
July 18, 2012 | Apparel Magazine
New Research Spotlights Opportunities For Big Box Retailers
July 18, 2012 | Retail TouchPoints
55% of Smartphone Owners Run Price Comparisons in Stores [INFOGRAPHIC]
July 17, 2012 | Mashable
Americans Use Smartphones Before, During and After In-Store Visits
July 17, 2012 | Chain Store Age
SoLoMo And The New Frontier Of Customer Loyalty
July 17, 2012 | Retail TouchPoints
INFOGRAPHIC: How Facebook Factors Into Decisions On Retail Purchases, Restaurants
July 17, 2012 | AllFacebook.com
Mind the (Information) Gap
July 16, 2012 | Peach Report
How Do I Ensure My Customers Have a Good Experience In-store During the Olympic Games?
July 13, 2012 | Retail Week - UK
Iceland Turns to Social Brand Advocates
July 12, 2012 | MarketingWeek - UK
What is SoMoLo and How is it Disrupting Customer Experience?
July 11, 2012 | Customer Experience Magazine
New ‘My Iceland’ Campaign Gets Frozen Food Retailer Closer to Customers
July 11, 2012 | Retail Times - UK
