Empathica in the News

Recent Articles

How Webrooming is Taking Over Ecommerce

Tourists Are Coming: Is Your Restaurant Ready to Accommodate?

4 Customer Experience Management Trends for Digital Marketers

Why Focusing On Negative Comments Is Hurting Your Business

Z Aims to Increase Pleasure at the Pump

4 Tips to Dominate the Retail Pricing War

3 Reasons Your Restaurant Shouldn’t Kill “Foodstagramming”

Localized and Personalized Top 2013 Customer Experience Trends

3 Tips To Improve Local Customer Experiences

2 in 5 Consumers Plan to Spend Less on Quick Service

5 Marketing Mistakes Restaurant Owners Make

3 Ways to Keeping Customers Loyal in the Off-season

Survey: Consumers See Rx As Essential Expenditure

Four Strategies To Combat Retail Showrooming

A Retailer’s Guide To Combatting Showrooming

Baby Boomers Lead Pharma Online Script Fulfillment

TouchPoints TV at the National Retail Federation Big Show

5 Ways Retailers Can Combat Showrooming

Drugstores Miss Online Opportunities

How Retailers Can Benefit From Consumers’ Reliance on Social Media

More Adoption of Technology Could Drive Retail Pharmacy Customer Loyalty, Report Finds

Using Social Media To Make Shopping Decisions [Infographic]

4 Steps to Fielding Negative Customer Feedback via Social Media

Pharmacy Retailers Can Promote Brand Advocacy with Superior Customer Service, Study Finds

Analysis: Digging Out the Customer Data