GoRecommendTM
Mobilize your Brand Advocates
The Challenge
The Opportunity
Imagine how powerful social media programs would be if:
- Your satisfied customers could effortlessly become advocates and instantly generate positive word of mouth to all their friends
- There was a 10:10 rule you could mine: click through rates up to 10x higher for 1/10 the cost of other online advertising mediums
- Targeted messages and offers could be delivered by your customer brand advocates to drive traffic, coupon redemptions and purchase trial
- Facebook fan page members, Twitter followers and email club databases could be exponentially grown with no additional effort and minimal spend
The Solution
GoRecommend™ is a patent-pending social media advocacy solution that converts your satisfied customers into active brand advocates with their social networks.
Identify your brand advocates:
At the moment of truth, when they have just had an experience with the brand determine which customers are satisfied with their experience and which are likely to recommend the experience to their networks. Target advocates’ recommendations based on what was outstanding about their visit or what they purchased. Build active social media recommendations unique to advocates experiences with:
- Location visited
- Item ordered or product purchased
- Event attended
- Service personnel who did an outstanding job
Amplify their message:
- Drive positive, authentic recommendations shared via Facebook, Twitter and email
- Deliver coupons, campaigns and promotions shared via Empathica converted customer brand advocates to the social graph
Extend the relationship:
- Grow your Facebook fan, Twitter follower or email databases without additional effort
- Develop a community of brand advocates
- Measure their impact:
- Track advocate conversion click through rates, redemptions
- Build out a measurable base of active advocates, not just passive “like” fans
Additional Resources
Why should I mobilize brand advocates?
Watch to Find Out
Try GoRecommend for yourself, visit these customer sites in action.
Try the Live Demo
Try the Live Demo
Try the Live Demo
