How Do I Build Loyalty, Advocacy & Acquire More Customers?
Most Recent Entries
- Why Implement a Customer Experience Management Program
- What are the Best Practices for Setting Up & Running a Program
- How Do I Build Loyalty, Advocacy & Acquire More Customers
- What Do I Need to Consider When Choosing a Vendor
June 14, 2013
article: Your Brand Advocates are out there somewhere, all you need to do is find them
Selling a car used to be so simple — you walked into a dealership and you relied solely on the knowledge of the salesperson to help you determine which car was best for you. Then everything changed when the Internet came into the picture. Nowadays, car shopper… read more »
Posted in: How Do I Build Loyalty, Advocacy & Acquire More Customers
June 6, 2013
article: Your customers may buy from you but would they vouch for you?
The importance of customer advocacy is amplified now that we’ve entered an era of communication that is different than just a few years ago. Learn how you can build loyalty in the world of social media.
read more
Posted in: How Do I Build Loyalty, Advocacy & Acquire More Customers
May 13, 2013
article: What drives your dealership business? Recommendations!
Survey results from J.D.Power find that millennials listen to their friends when it comes to choosing a dealer. Word of mouth is now the best ad – how do you leverage this cost-effective way to build a loyal following and reach new customers?
read more
Posted in: Featured Resource How Do I Build Loyalty, Advocacy & Acquire More Customers
May 9, 2013
article: Customers don’t think in channels, they see your brand as one entity
Today’s connected customers expect a seamless shopping experience. They don’t think in channels, they see every brand as one entity no matter how many channels the retailer operates on. Learn why creating a multi-channel experience is a must, not an option.
read more
Posted in: Featured Resource How Do I Build Loyalty, Advocacy & Acquire More Customers Why Implement a Customer Experience Management Program
April 17, 2013
article: How to grow your business through Word of Mouth
There is no better way to promote your business than through word of mouth. It is not only the least expensive advertising you can get but also the most effective. This article outlines four principles that you can focus on to deliver an exceptional experience and grow your company through word of mouth.
read more
Posted in: How Do I Build Loyalty, Advocacy & Acquire More Customers
March 28, 2013
whitepaper: You want to listen to your guests and they want to be heard. So what’s the problem?
Listening to guests is a core tenet of building great business. Continuously keeping a finger on the pulse of your guest’s needs is critical to maintaining and growing the success of any brand. This whitepaper, entitled “Driving Action with Social Media Buzz – Food Services” explores how social media is changing guest behaviour and how brand can combine survey and social feedback to drive action.
read more
Posted in: Featured Resource How Do I Build Loyalty, Advocacy & Acquire More Customers
Subscribe to New Posts
Subscribe via RSS
Subscribe by Email